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Amazon Delivery Job Project

DSP team.webp

I'm working on a project about how Amazon is using technology and subcontracting to deliver packages. I am interviewing delivery workers at USPS, UPS, FedEx, Amazon Flex and Amazon DSPs (Delivery Service Partners - essentially a franchise within the Amazon delivery system). I'm comparing the way drivers work at each company and how they think about their jobs.

The project is funded by grants from the Alfred P. Sloan Foundation and the Washington Center for Equitable Growth and intended to contribute to both academic and policy debates.

The experiences of drivers themselves is the foundation of the project, but I am interested in all perspectives. So far I've interviewed about 130 drivers. If you're a package delivery driver, manager (UPS, Amazon, FedEx or USPS) or an owner (DSP or FedEx) and would like to participate, contact me at steveviscelli1 @


Interviews are anonymous, one hour long, and compensated with a $75 gift card. You don't have to be very experienced to contribute, even drivers new to the work are welcome.

Check back here for updates as the project progresses.

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