I'm currently working on a multi-year project on how Amazon is using technology and subcontracting to deliver packages. I am interviewing delivery workers at USPS, UPS, FedEx, Amazon Flex and Amazon DSPs (Delivery Service Partners - essentially a franchise within the Amazon delivery system). I'm comparing the way drivers work at each company and how they think and feel about their jobs.

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The project is funded by grants from the Alfred P. Sloan Foundation and the Washington Center for Equitable Growth. It is intended to contribute to both academic and policy debates.

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The experiences of drivers themselves is the foundation of the project, but I am interested in all perspectives. So far I've interviewed about 115 drivers and have about 35 more to go. If you're a package delivery driver, manager (UPS, Amazon, FedEx or USPS) or an owner (DSP or FedEx) and would like to participate, contact me at steveviscelli1 @ gmail.com.

 

Interviews are anonymous, one hour long, and compensated with a $75 gift card. You don't have to be very experienced to contribute, even drivers new to the work are welcome to participate.

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Check back here for updates as the project progresses.